Careers

Be Heard, Be Awesome and Be Rewarded!

We embrace a culture where everyone’s voice is heard, and continued learning is key. We’re passionate about innovative technology and strive to always do the best for our Client Family.

No two days are the same at Intellek; it will be challenging and rewarding. 

If you love learning technology, and you’re looking to work in a fast-paced, fun environment, we’d love to hear from you!

We're Hiring

What We Can Offer You

Current Opportunities

If you love advocating for clients, and you want to onboard and support teams in Learning & Development with some really cool learning tech, we’d love to hear from you!

Responsibilities would include:

  • Client Onboarding
    • Training, implementation, onboarding product support and product adoption guidance
  • Account Management
    • Building authentic, long-term relationships with clients based on integrity and trust through regular check-in meetings
    • Continually evaluating and reporting key goals and client needs to maximize client retention
    • Advocating for the client by collecting, analyzing and following up on client feedback
  • Products
    • Monthly testing of products for release to clients
    • Participation in documenting product updates
    • Client communication – contribute to product-related messaging
    • Providing post-onboarding product support as needed/escalated
    • Recording/tracking issues, feature requests & upsell opportunities


What you’ll need to bring to the table!

Experience with the responsibilities above and the ability to demonstrate why you’d be the right person to help us support our fabulous Client Family.

Does this sound like you…?

  • experience in customer-facing support, training, teaching
  • account management experience
  • technical inclination and joy of learning all the bells and whistles of every application you use
  • the “how-to” guru in your circle, with the “Patience of a Saint.”
  • an understanding of the principals behind software development user stories and comfort with documenting user requirements
  • ability to shine in front of an audience of 2 or 50
  • exemplary written and verbal communication skills – with a love for product documentation/technical writing
  • proficiency in MS Office suite and experience with tools like Camtasia/Snagit & Captivate
  • experience with Help and Manual or other manual-writing applications is a plus!

 

This role is a remote position open to the U.S and U.K, with initial interviews set to start early June.

U.K Salary: £26,000- £30,000  

U.S Salary: $52,000 – $60,000 

If you’re interested in this role, please email recruitment@intellek.io with your CV.