We are deeply honored to announce that Intellek LMS has been recognized as one of the 10 Top Learning Management Systems in the prestigious Top 20 LMS Software People’s Choice Awards from eLearning Industry. This remarkable achievement wouldn’t have been possible without the unwavering support and honest feedback from our most valuable asset – our client family.
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Top LMS Systems Based on Real User Experience
What makes this recognition particularly meaningful is that it stems directly from the experiences and feedback of our users. This year’s ranking, conducted by eLearning Industry using a comprehensive methodology developed in collaboration with UX expert Dr. Panagiotis Zaharias, evaluates LMS platforms across multiple crucial dimensions:
- System Usability
- Perceived Usefulness
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT)
- Customer Effort Score (CEF)
- Customer Expectation Score (CEX)
Each of these metrics reflects real experiences, real challenges overcome, and real successes achieved by our clients in their learning and development journeys.
Numbers That Speak Volumes
While ranking in the 10 top LMS systems is exciting, the specific scores that earned us this recognition truly reflect our commitment to excellence and your satisfaction. We’re proud to share these remarkable metrics:
Overall Excellence: 84/100
Our total weighted score of 84 reflects the comprehensive evaluation of our LMS software across all key performance indicators. This score is particularly meaningful as it combines multiple factors that matter most to our users, from system usability to customer support.
Outstanding Usability: 88/100
Our System Usability Scale (SUS) score of 88 demonstrates our success in creating an intuitive, user-friendly LMS platform. This widely-validated metric confirms what we’ve always strived for making learning management straightforward and efficient for all users.
Exceptional Customer Satisfaction: 92/100
We’re particularly proud of our CSAT score of 92, which measures your happiness with our LMS product and customer service. This exceptional score tells us that we’re not just meeting your needs, we’re exceeding your expectations in delivering a superior learning management solution.
Meeting and Exceeding Expectations: 92/100
Our Customer Expectation (CEX) score of 92 is perhaps the metric that brings us the most pride. This score measures the gap between what you expect from us and what we deliver. The high score indicates that we’re not just meeting your expectations, we’re consistently exceeding them.
These scores aren’t just numbers to us – they represent real experiences, successes, and value delivered to our clients. They validate our approach to:
- Prioritizing user experience in every LMS feature we develop
- Maintaining responsive and helpful customer support
- Continuously evolving our learning platform based on your feedback
- Delivering training solutions that make a meaningful impact on your learning initiatives
Our Commitment to Excellence
“This recognition reinforces our unwavering commitment to delivering an LMS solution that serves our clients’ needs. We’ve always believed that the true measure of our success lies not in industry accolades, but in how effectively we help our clients achieve their learning and development goals. However, receiving this recognition – based entirely on verified LMS user reviews from the past six months – validates that our focus on user experience, customer support, and continuous improvement is making a real difference.” Daryl Fitzpatrick – Head of Business Development & Innovation
Thank You to Our Client Family
To every organization and individual who took the time to share their experiences with Intellek LMS: your feedback has been invaluable! Your honest reviews not only contributed to this recognition but have also been instrumental in helping us continuously improve our platform. Your success stories, constructive feedback, and partnership have shaped Intellek LMS into what it is today.
We are particularly grateful for your…
- Trust in choosing Intellek LMS as your learning platform partner
- Engagement in providing feedback that helps us evolve
- Willingness to share your experiences with the broader L&D community
- Partnership in pushing the boundaries of what’s possible in online learning
Looking Ahead with a Top LMS System
While we celebrate this Top Learning Management Systems achievement, we see it not as a destination but as a milestone in our ongoing journey. This recognition energizes us to work harder to exceed your expectations and continue delivering innovative solutions that address your evolving learning needs.
Our commitment moving forward includes the following:
- Continuing to enhance system usability based on your feedback
- Expanding our LMS feature set while maintaining simplicity and ease of use
- Strengthening our customer support to ensure you receive the assistance you need
- Innovating in ways that add real value to your learning initiatives
Top Learning Management Systems Celebration
This achievement belongs to our entire community. Whether you’re a long-time client who participated in the reviews or a newer member of our client family, your success is what drives us forward.
We invite you to:
- Share your own Intellek LMS success story on social media
- Connect with other members of our user community in CFM webinars
- Explore new features and capabilities that can enhance your learning programs
- Continue providing the feedback that helps us serve you better
Moving Forward with a Top Learning Management System
As we celebrate this recognition, we remain focused on what matters most: your success. We’re already working on new features and improvements based on your feedback, and we’re excited about the future we’ll build together.
To our client family: Thank you for your trust, feedback, and partnership. This recognition belongs to you as much as it does to us. We’re proud to be your learning management system provider, and we look forward to continuing to serve your learning and development needs with the excellence you deserve.
Here’s to many more years of successful partnership and shared achievements!
Want to learn more about how one of the top learning management systems can support your learning initiatives? Contact us today to schedule a personalized demo or discuss your specific needs.
Intellek (formerly TutorPro) is a founding member of the learning technology industry. With a presence in the USA, UK, Canada, and the EU – for over 30 years we have pioneered the development of cutting-edge eLearning software and online training solutions, with a large and diverse portfolio of international clientele.
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